Unleash Your Potential At Layer3

At Layer3, people who share our pride and passion for creating their own success and do what it takes to build their skills and expertise find significant rewards. Sure, you may have to work long hours to get the job done, but you will be able to take ownership of your work. Empowerment and accountability are both core values that are shared from the Senior Executive levels of the Company and all throughout the organization.

Layer3 is a company where individual contributors can make a difference. Therefore, as a Layeron, you are part of a tight, solid team of committed and supportive colleagues and you’ll get the satisfaction of watching your efforts pay off. Layer3 is the right environment for people who care to challenge the status quo. Our competitive advantage is our people, and the energy, talent, and knowledge they bring to the Company.

If you want to become a Layeron send your CV to careers@layer3.com.ng and we will contact you if your qualification meets the description of any job opening

Pre-Sales Engineer/ Solutions Architect

Job Title: Pre-Sales Engineer/ Solutions Architect                                                               Location: Abuja/Lagos

Department: Pre-Sales                                                                                                                 Employment Type: Full Time

Reports To: Executive Director, Strategy & Business Development                              Job Grade: Mid-Level

 

JOB PURPOSE

The Pre-Sales role is defined as a Technology expert or a Tech Consultant whereby the individual augments/speeds up the Sales Cycles by bringing technical expertise to the table viz. in presenting a Proof-of-Concept, production presentation or demonstration.

The Pre-Sales Engineer supports sales productivity and deal flow by securing the “technical close” in complex solutions. He/she collaborates with sales, service, Vendor (Manufacturer), and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by Partner’s Key technical decision-makers.

He/she is responsible for achieving a profit and productivity quota together with the Sales team. In addition, he/she will manage the different Layer3 product/solutions within his/her portfolio.

Our ideal candidate is highly autonomous, possesses strong written and verbal communication skills, strong project management and time management skills and has a successful track record of designing simple and scalable solutions.

DUTIES AND RESPONSIBILITY

1. Participate in conferences, shows, exhibitions when appropriate and requested

2. Design, development and launch of new or existing products involving a wide variety of OEM’s

3. Proactively scopes the technical solution required to address customer requirements, assess customers ‘met and unmet needs, and recommends optimum solutions, ensuring appropriate support for the proposed architecture.

4. Opportunistically pursues additional business development opportunities within customer firms, ensures these opportunities are effectively covered and followed by the sales team.

5. Manage the entire product line life cycle of assigned products/solutions from end to end.

6. Play a major role on both current and potential partner relationships for products with various OEMs.

7. Provides training to Partners and their technical staff.

8. Follows and shares market technological needs and evolution with Product Line Managers.

9. Liaise and gather necessary information from business unit leaders/subject matter experts with a view to responding to RFI/RFQ/RFP together with the Key Account Sales manager

10. Responsible for technical sales, analysis, designing, implementation and optimization of Enterprise Solutions.

11. Interface with Clients, OEMs, Consultants, Vendors and Service contractors on daily basis and ensures and maintains regular OEM pricing database for components/materials, pricing updates and documentation for commercial bid / quotations preparation

12. Provides assigned defense/clarification of such bids/proposals as stated above with ultimate goal of generating job orders based on such.

13. Customer/In-house Product knowledge briefing/presentations/clarifications

14. Ensure deadlines or submission dates for bids/quotations/proposals are strictly complied with.

15. Adhere and comply with the dept. practices around PREPARE, PLAN, DESIGN stages of technology lifecycle and engagement model with the customer.

16. Playing a vital part in business strategy by providing internal practice management risk assessment

17. Driving successful proof-of-concepts and solution deployments by ensuring proper business value

KEY SKILLS REQUIRED

1. Excellent written and verbal communication, listening, and strong presentation skills.

2. Strong knowledge of technical solutions

3. Ability to work effectively and add value as a team member.

4. Demonstrated technical knowledge and consultative skills.

5. Strong problem-solving skills: ability to assess a problem and determine an effective course of action

QUALIFICATION & EXPERIENCE

1. Minimum of 3 years’ experience in solutions architecture role.

2. Industry knowledge of relevant solutions sets, product line specifications, performance criteria and applications.

3. Competitive knowledge (in area of specialization) including solution, technology and product offerings.

4. Understanding and conversant about company, solutions and product strengths, weaknesses, opportunities and threats "product management".

WORK CONDITIONS

1. On-call availability

2. Willingness and ability to travel

NOTE: This job description is not intended to be all-inclusive.  Employee may perform other related duties negotiated to meet the ongoing needs of the organization.

 

 

 

 

 


Key Account Manager

Job Title: Key Account Manager (KAM)                                                                                          Location: Abuja/Lagos

Department: Sales                                                                                                                                Employment Type: Full Time

Reports To: Head of Sales                                                                                                                   Job Grade: Mid-Level

 

JOB PURPOSE

The Key Account Manager is responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.  He/she will need a high level of an innovative and eager mind in order to research, propose, and sell services and respond effectively to clients’ queries.

The Key Account Manager will hold an end to end process ownership of all Layer3 client’s life cycle from Prospecting, Acquiring, Conversion (closing the deal), Retention and Loyalty. He/she must be energetic, detailed, and customer focused person with the ability to prioritize work, liaise with team members, and work as an individual to achieve targets and complete goals. The primary objective is to develop strategic partnerships with key account decision makers to drive revenue and position Layer3 for larger wins in the future.

DUTIES AND RESPONSIBILITIES

1. Focusing on growing and developing existing clients, together with generating new business.

2. Develop, penetrate and maintain relationships with key decision makers at existing key accounts through regular planned contact

3. Meet and exceed yearly sales target.

4. Develop a solid understanding of all unique purchasing/sourcing processes, procedures and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.

5. Analyze customer needs and identify product solutions to fit needs, desires and budget.

6. Search for new clients and create database of prospects that will benefit from company products or services and maximize customer potential in designated regions.

7. Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.

8. Write business plans for all current and opportunity tender business.

9. Develop long-term relationships with customers

10. Manage and interpret customer requirements - speaking with clients to understand, anticipate and meet their needs;

11. Calculate and issue client quotations;

12. Negotiate tender and contract terms to meet both client and company needs;

13. Administer client accounts;

14. Analyzing costs and sales

15. Record and maintain client contact data

16. You will act as the key interface between the customer and all relevant divisions

KEY SKILLS REQUIRED

1. Strong account management and relationship building skills.

2. Experience of managing major national accounts.

3. Highly self-motivated.

4. A solid sales background;

5. Ability to research and quickly disseminate information

6. Excellent customer service skills

7. Excellent skills in business and report writing

8. Excellent communicator

9. Sound judgment and good business sense

10. Team working ability

11. The ability to build relationships with clients quickly

12. Analytical and problem-solving skills

13. Resilience and tenacity

14. Independence

QUALIFICATIONS & EXPERIENCE

1. University Degree or its equivalent, preferably in Computer/Electrical/Electronics Engineering or Computer Science is required

2. Three or more-years field sales and amount management professional experience with an ICT Solutions Provider

3. Relevant experience in sale of IT services with knowledge of solutions from Juniper Networks, Blue Coat, F5, Cisco and VMware will be an added advantage

PERFORMANCE INDICATORS

1. Input data regarding quotations and sales into ERP software (with 0% error rate)

2. Prepare weekly reports and track sales projections

3. Prepare monthly sales report 

4. Provides quarterly sales figure to determine budget projections

5. Provide reports on new clients demanding for the company’s products

6. Organize and plan work to meet deadlines

7. Establish and maintain working relationships with colleagues, staff in other departments, and members of the public.

WORK CONDITIONS

1. On-call availability

2. Willingness and ability to travel and be away for long periods of time at a go

NOTE: This job description is not intended to be all-inclusive.  Employee may perform other related duties negotiated to meet the ongoing needs of the organization.

 


Head of Sales

Job Title: Head of Sales                                                                                                                 Location: Lagos

Department: Sales                                                                                                                         Employment Type: Full Time

Reports To: Executive Director, Strategy & Business Development                              Job Grade: Managerial

 

JOB PURPOSE

In order to support our client's diverse businesses, Layer3 delivers world-class solutions that meet our client's technology needs. You will be responsible for securing short and long-term profitable business for Layer3 through proactive selling and management of Layer3 resources based on fundamental understanding of our customers’ business, operations and objectives. You will also be expected to act with strong authority and accountability to develop the business relation and actively contribute to making customers successful.

DUTIES AND RESPONSIBILITIES

1. Identifying market opportunities for new customers and achieve sales target.

2. Motivating the sales team to achieve the best results possible.

3. Identifying key areas for improvement in the sales process.

4. Coaching direct reports in pipeline management, opportunity management, and planning.

5. Facilitating/encouraging cross-team account and resource planning.

6. Attending industry events and conferences to generate new business leads.

7. Acting as a spokesperson for the organization at sales events and conferences.

8. Networking with C-Level suite/ directors in order to generate new business for the company.

9. Monthly reporting on sales performance against budget and reporting on variances

10. Managing the overall team process to develop solution areas, competitive and strategic initiative opportunity and pipeline assessment. These workloads/solution areas span our entire solution portfolio.

11. Developing and maintaining a valid, healthy team pipeline.

12. Managing a team of Solution Sales and Specialists and all sales related activities of the company.

13. Developing a resource allocation strategy that enables effective opportunity engagement.

14. Growing individual employees into effective and knowledgeable Solution Sales Professionals and Technology Solution Professionals who are motivated and committed to their customers and internal teams.

15. Hiring qualified individuals with high potential to succeed.

16. Growing and maintaining healthy customer relationships to foster repeat/new sales in existing accounts

RESPONSIBILITIES & TASKS

1. Maximize customer relationship, build loyalty and eliminate customer churn

2. Develop long term business

3. Generate profitability sales

4. Ensure quality & profitability in delivery

5. Lead & develop high performing sales teams

6. Continued progress in cultural shift in humility, stewardship, customer satisfaction.

7. Combination of business acumen expertise and technology knowledge to understand how customer business issues impact their IT environments

CORE COMPETENCIES

1. Ability to engage at C-level

2. Cultural awareness

3. Leadership

4. Change Management

5. Teamwork & Collaboration

6. Negotiation & argumentation skills

7. Layer3 Portfolio Knowledge

8. Problem solving & Strategic thinking

9. Presentation & communication skills

PERSONALITY REQUIREMENTS

1. Social ability and interpersonal skills

2. Intellectual ability & Strategic thinking

3. Innovative and creative

4. Result oriented

5. Open minded

6. Responsive

7. Perseverant

8. Passion to win

QUALIFICATION & REQUIREMENTS

1. Bachelor’s degree in Computer/Electronics/Communications Engineering, business administration or computer science MBA preferred

2. Minimum 8years relevant experience

3. Professional training - Sales and partner management, complex sales training, sales methodologies, broad evangelism through events with presentation skills, effective marketing tactics, negotiation, financial analysis, Line of Business applications space, business process consulting or automation, CRM Open ERP or other, Employee Performance Management in systems and processes

4. Sales - previous experience leading technical and non-technical sales teams with quotas/targets

5. People - people management and professional skills development of employees; hiring, development and attrition experience with teams; readiness and career plan development

6. Organization - experience in successfully implementing new organization models including change management aspects

7. Understanding and knowledge of Juniper Networks, Cisco, F5, Blue Coat, AirWatch and other Layer3 partner and competitor products is a big plus

8. Leadership skills, particularly as they relate to managing strategic issues such as revenue growth, competitive challenges, technology trends and other issues impacting Layer3 and customers

9. Hiring high potential employees who align with current requirements and can grow into future requirements and roles.

WORK CONDITIONS

1. On-call availability

2. Willingness and ability to travel

NOTE: This job description is not intended to be all-inclusive.  Employee may perform other related duties negotiated to meet the ongoing needs of the organization.


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