Unleash Your Potential At Layer3

At Layer3, people who share our pride and passion for creating their own success and do what it takes to build their skills and expertise find significant rewards. Sure, you may have to work long hours to get the job done, but you will be able to take ownership of your work. Empowerment and accountability are both core values that are shared from the Senior Executive levels of the Company and all throughout the organization.

Layer3 is a company where individual contributors can make a difference. Therefore, as a Layeron, you are part of a tight, solid team of committed and supportive colleagues and you’ll get the satisfaction of watching your efforts pay off. Layer3 is the right environment for people who care to challenge the status quo. Our competitive advantage is our people, and the energy, talent, and knowledge they bring to the Company.

If you want to become a Layeron send your CV to careers@layer3.com.ng and we will contact you if your qualification meets the description of any job opening

 

Head, Human Resources and Admin

 

Job Title: Head, Human Resources & Admin

Location: Abuja

Department: Human Resources

Employment Type: Full time

Reports To: Chief Executive Officer

Grade Level: Experienced

 

OUR COMPANY:

 

Layer3 is a fun and innovative place to work – a leader in Cloud, Security, Network and Data center solutions in Nigeria. We are one of the few companies in Africa to have attained all three global security standard certifications namely ISO 27001, ISO 27017 and PCI-DSS. We were listed by the London Stock Exchange Group’s ‘Companies to Inspire Africa 2019’ report in 2018 as well as, by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a great company with a generation of future leaders and a team of professionals that are changing the world.

 

Our positive work environment inspires all Layerons to live their dreams and be the best they can be. This coupled with our passion for excellence, world class technology solutions and global partners, help us fulfil our mission which is to make our customers’ businesses more successful.

 

JOB PURPOSE:

 

The Head, Human Resources & Administration is a dual role responsible for developing and executing the HR & Admin strategy to support the Layer3 vision and mission. Implementing Layer3’s HR and Admin strategy with the view of optimizing workforce management, enhance productivity and ensure alignment with the organizations business plan and strategic objectives. The incumbent will manage the HR unit and the Admin unit to achieve the desired business outcomes.

 

The role will also lead and direct the HR team to enable them to deliver a comprehensive HR service to the business; as well as lead and direct the Admin team to optimize the efficiency of the Admin unit.  He/She proactively advises on best practice for the HR and Administrative functions.

 

The role will lead, direct and manage the day-to-day Human Resources and Administrative activities for Layer3. He/She will provide oversight and guidance to the development and monitoring of processes in the HR unit; as well as oversee administrative functions.

 

Working closely with the entire team, Layer3 will create the industry leader in performance, customer and employee satisfaction making her an employer of choice.

 

 

DUTIES AND RESPONSIBILITIES

 

HR function:

  1. Lead and direct the Human Resource team to deliver a comprehensive HR service to the business.
  2. Employee Relations managing absence, disciplinaries, grievances, sickness etc. Measure employee satisfaction and identify areas that require improvement.
  3. Performance Management coaching managers on performance management issues and processes.
  4. Learning & Development providing guidance on development for managers and their teams.
  5. Training – Preparing and implementing the training and development agenda; identify areas that need attention and improvement.
  6. Recruitment & retention - managing talent and succession planning; taking overall responsibility for recruitment activity and campaigns.
  7. Reward, advice and support employees on company benefits.
  8. Policy & procedures implementation of new HR policies, procedures, and processes.
  9. In conjunction with relevant parties, ensure all HR policies and procedures are up to date in line with current employment law. Ensure line managers are up to date with changes to any policies.
  10. Working with senior managers, coaching them, and advising on all people issues.
  11. Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision-making skills.
  12. Crafting of business and people solutions.
  13. Crafting of innovative solutions that will make the work environment a fun, but conducive, place to be.
  14. Develop effective policies for the strategic development of the HR Unit.
  15. Managing HR budgets.

 

Admin function:

  1. Develop and implement new administrative systems and policies to optimize efficiency.
  2. Managing and liaising with the admin team to improve service excellence of all administrative unit tasks.
  3. Continuously seek ways to improve service delivery by establishing processes for all administrative tasks.
  4. Ensure that Layer3 processes and procedures are best practice compliant.
  5. Involvement in management discussions on the organization’s policies and strategic development.
  6. Manage Admin budgets
  7. Deliver strategic reports on administrative tasks to senior management.
  8. Ensure compliance with all regulatory authorities.

 

 

KEY SKILLS ACQUIRED

 

  1. Detailed understanding of HR functions and Admin functions
  2. Strategic planning skills
  3. Superb communication skills hone with business partnering/advisory roles.
  4. Examples of adding value as both an individual contributor and active team member.
  5. Experience of dealing with senior and sometimes challenging individuals.
  6. Ability to build rapport quickly with key members of the executive team.
  7. Planning, prioritizing, and organizing skills.
  8. Problem assessment and problem-solving skills for general office administration.
  9. Must be able to function in an environment with predominant young employees.
  10. Ability to represent the Human Resource & Admin function as part of the bigger business picture.
  11. Confident directing HR and advising managers on all aspects of people management and development.
  12. Strong understanding of Nigerian employment law.
  13. Coaching and leadership skills
  14. Willing to continuously update personal skills and knowledge

 

MINIMUM QUALIFICATION AND EXPERIENCE

 

  1. Minimum of a bachelor’s degree in any relevant discipline (an MBA will be an advantage)
  2. CIPM or CIPD or equivalent Professional qualification.
  3. Minimum of 10 years working experience in a senior HR Managerial role (ICT industry experience will be an added advantage).

 

PERSONAL ATTRIBUTES

 

  1. A HR professional, with the ability to deliver high employee satisfaction, appropriate development, and reward for individuals.
  2. An administrative expert with keen attention to details and highly organized.

 

WORK CONDITIONS

 

  1. On-call availability
  2. Willingness and ability to travel (if required).

 

NOTE: This job description is not intended to be all-inclusive.  Employee may perform other related duties negotiated to meet the ongoing needs of the organization.

 


Product Manager(Analytics)

 

Job Title: Product Manager (Analytics)

Location: Abuja

Department: Business Development

Employment Type: Full time

Reports To: Executive Director, Strategy & Business Development

Grade Level: Experienced

 

OUR COMPANY:

 

Layer3 is a fun and innovative place to work – a leading ICT company in Nigeria. Recently listed by The London Stock Exchange Group’s ‘Companies to Inspire Africa 2019’ report and in 2018, was listed by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a generation of future leaders and a team of professionals that are changing the world.

 

Our positive work environment inspires all Layerons to live their dreams and be the best they can be. This coupled with our passion for excellence, world class technology solutions and global partners, help us fulfil our mission to make our customers’ businesses more successful.

 

JOB PURPOSE:

 

As Product Manager, you will truly straddle the strategy and execution of the product. You will be responsible for managing the evolution of your product across multiple dimensions (e.g., feature & functionality, cost, risk and support), working with key internal and external stakeholders. As such, you will conduct analyses of market trends, customer empathy, and internal and external data to define a differentiated product vision that delivers unique value. You will act as the primary point of contact for all aspects of the product related to business stakeholders, partners, and customers.

 

DUTIES AND RESPONSIBILITIES

 

  1. Convert localized trends and requirements into product features.
  2. Define the product strategy and roadmap
  3. Work with OEMs and external third parties to review and develop opportunities for business
  4. Be an expert with respect to the competition
  5. Develop the core positioning and messaging for the product
  6. Perform product presentations, demos and proof of value/concept to customers
  7. Work with internal stakeholders to design solutions and proposals for customers
  8. Provide pricing and pricing templates to meet revenue and profitability goals
  9. Deliver a monthly/quarterly revenue forecast
  10. Develop sales tools and collateral
  11. Engage customers with Sales Team to close deals
  12. Propose an overall budget to ensure success
  13. Brief and train the sales force
  14. Work with Marketing to develop press releases and newsletters for customers and the public
  15. Work with Marketing to organize customer workshops, webinars and seminars

 

KEY SKILLS ACQUIRED

 

  1. Demonstrated experience providing customer-driven solutions, support or service.
  2. Specialized depth and/or breadth of expertise in own initiatives, line of business, and associated stakeholders.
  3. Experience in computing and storage solutions, across multiple OEMs to solve business problems.
  4. Adept ability to gather information and data in build, buy and partner options for solving customer problems.
  5. Demonstrated experience deriving key insights and patterns from customer interviews and using that input to clarify problem statements.
  6. Demonstrated experience navigating matrixed organizations and teams with proven success in leveraging the right people and resources at the right time for consistent and dependable delivery.
  7. Proven success in building, developing, leading, and motivating teams, with or without direct reporting relationships.
  8. Solid track record of taking end-to-end ownership and successfully delivering results in a fast-paced, dynamic environment.
  9. Ability to think strategically and execute methodically.
  10. Demonstrated experience overseeing roadmap strategy and definition, with a strong focus on KPIs and metrics.

 

MINIMUM QUALIFICATION AND EXPERIENCE

 

 

  1. Bachelors or master’s degree in Computer Science or Engineering from a recognized Institution
  2. Around 5 years of relevant experience
  3. Minimum 2 years of working experience in a similar role
  4. Experience in developing business requirements/solutions
  5. Good to have experience working with agile team

 

WORK CONDITIONS

 

  1. On-call availability
  2. Willingness and ability to travel and be away for long periods of time at a go

 

NOTE: This job description is not intended to be all-inclusive.  Employee may perform other related duties negotiated to meet the ongoing needs of the organization.

 


Key Account Manager

Job Title: Key Account Manager (KAM)                                                                             Location: Abuja/Lagos

Department: Sales                                                                                                                  Employment Type: Full Time

Reports To: Head of Sales                                                                                                     Job Grade: Mid-Level

 

JOB PURPOSE

The Key Account Manager is responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.  He/she will need a high level of an innovative and eager mind in order to research, propose, and sell services and respond effectively to clients’ queries.

The Key Account Manager will hold end-to-end process ownership of all Layer3 client’s life cycle from Prospecting, Acquiring, Conversion (closing the deal), Retention and Loyalty. He/she must be an energetic, detailed, and customer-focused person with the ability to prioritize work, liaise with team members, and work as an individual to achieve targets and complete goals. The primary objective is to develop strategic partnerships with key account decision-makers to drive revenue and position Layer3 for larger wins in the future.

DUTIES AND RESPONSIBILITIES

1. Focusing on growing and developing existing clients, together with generating new business.

2. Develop, penetrate and maintain relationships with key decision-makers at existing key accounts through regular planned contact

3. Meet and exceed yearly sales targets.

4. Develop a solid understanding of all unique purchasing/sourcing processes, procedures and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.

5. Analyze customer needs and identify product solutions to fit needs, desires and budget.

6. Search for new clients and create a database of prospects that will benefit from company products or services and maximize customer potential in designated regions.

7. Playing an integral role in new business pitches and hold responsibility for the effective onboarding of new clients.

8. Write business plans for all current and opportunity tender business.

9. Develop long-term relationships with customers

10. Manage and interpret customer requirements - speaking with clients to understand, anticipate and meet their needs;

11. Calculate and issue client quotations;

12. Negotiate tender and contract terms to meet both client and company needs;

13. Administer client accounts;

14. Analyzing costs and sales

15. Record and maintain client contact data

16. You will act as the key interface between the customer and all relevant divisions

KEY SKILLS REQUIRED

1. Strong account management and relationship-building skills.

2. Experience of managing major national accounts.

3. Highly self-motivated.

4. A solid sales background;

5. Ability to research and quickly disseminate information

6. Excellent customer service skills

7. Excellent skills in business and report writing

8. Excellent communicator

9. Sound judgment and good business sense

10. Team working ability

11. The ability to build relationships with clients quickly

12. Analytical and problem-solving skills

13. Resilience and tenacity

14. Independence

QUALIFICATIONS & EXPERIENCE

1. University Degree or its equivalent, preferably in Computer/Electrical/Electronics Engineering or Computer Science is required

2. Three or more years field sales and amount management professional experience with an ICT Solutions Provider

3. Relevant experience in the sale of IT services with knowledge of solutions from Juniper Networks, Blue Coat, F5, Cisco and VMware will be an added advantage

PERFORMANCE INDICATORS

1. Input data regarding quotations and sales into ERP software (with 0% error rate)

2. Prepare weekly reports and track sales projections

3. Prepare monthly sales report 

4. Provides quarterly sales figure to determine budget projections

5. Provide reports on new clients demanding for the company’s products

6. Organize and plan work to meet deadlines

7. Establish and maintain working relationships with colleagues, staff in other departments, and members of the public.

WORK CONDITIONS

1. On-call availability

2. Willingness and ability to travel and be away for long periods of time at a go

NOTE: This job description is not intended to be all-inclusive.  Employees may perform other related duties negotiated to meet the ongoing needs of the organization.


Product Manager (Computing & Storage)

Job Title: Product Manager (Computing & Storage)                                                             Location: Abuja/Lagos

Department: Business Development                                                                                         Employment Type: Full time

Reports To: Executive Director, Strategy & Business Development                                     Grade Level: Experienced

 

OUR COMPANY:

Layer3 is a fun and innovative place to work – a leading ICT company in Nigeria. Recently listed by The London Stock Exchange Group’s ‘Companies to Inspire Africa 2019’ report and in 2018, was listed by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a generation of future leaders and a team of professionals that are changing the world.

Our positive work environment inspires all Layerons to live their dreams and be the best they can be. This coupled with our passion for excellence, world-class technology solutions, and global partners, helps us fulfill our mission to make our customers’ businesses more successful.

JOB PURPOSE:

As Product Manager, you will truly straddle the strategy and execution of the product. You will be responsible for managing the evolution of your product across multiple dimensions (e.g., feature & functionality, cost, risk, and support), working with key internal and external stakeholders. As such, you will conduct analyses of market trends, customer empathy, and internal and external data to define a differentiated product vision that delivers unique value. You will act as the primary point of contact for all aspects of the product related to business stakeholders, partners, and customers.

DUTIES AND RESPONSIBILITIES

1. Convert localized trends and requirements into product features.

2. Define the product strategy and roadmap

3. Work with OEMs and external third parties to review and develop opportunities for business

4. Be an expert with respect to the competition

5. Develop the core positioning and messaging for the product

6. Perform product presentations, demos, and proof of value/concept to customers

7. Work with internal stakeholders to design solutions and proposals for customers

8. Provide pricing and pricing templates to meet revenue and profitability goals

9. Deliver a monthly/quarterly revenue forecast

10. Develop sales tools and collateral

11. Engage customers with Sales Team to close deals

12. Propose an overall budget to ensure success

13. Brief and train the sales force

14. Work with Marketing to develop press releases and newsletters for customers and the public

15. Work with Marketing to organize customer workshops, webinars and seminars

KEY SKILLS ACQUIRED

1. Demonstrated experience providing customer-driven solutions, support or service.

2. Specialized depth and/or breadth of expertise in own initiatives, line of business, and associated stakeholders.

3. Experience in computing and storage solutions, across multiple OEMs to solve business problems.

4. Adept ability to gather information and data in build, buy and partner options for solving customer problems.

5. Demonstrated experience deriving key insights and patterns from customer interviews and using that input to clarify problem statements.

6. Demonstrated experience navigating matrixed organizations and teams with proven success in leveraging the right people and resources at the right time for consistent and dependable delivery.

7. Proven success in building, developing, leading, and motivating teams, with or without direct reporting relationships.

8. Solid track record of taking end-to-end ownership and successfully delivering results in a fast-paced, dynamic environment.

9. Ability to think strategically and execute methodically.

10. Demonstrated experience overseeing roadmap strategy and definition, with a strong focus on KPIs and metrics.

MINIMUM QUALIFICATION AND EXPERIENCE

1. Bachelors or master’s degree in Computer Science or Engineering from a recognized Institution

2. Around 5 years of relevant experience

3. Minimum 2 years of working experience in a similar role

4. Experience in developing business requirements/solutions

5. Good to have experience working with an agile team

WORK CONDITIONS

1. On-call availability

2. Willingness and ability to travel and be away for long periods of time at a go

NOTE: This job description is not intended to be all-inclusive.  Employees may perform other related duties negotiated to meet the ongoing needs of the organization.


Cloud Infrastructure Engineer

Job Title: Cloud Infrastructure Engineer                                                                  Location: Lagos

Department: Cloud Business Unit                                                                             Employment Type: Full time

Reports To: Manager, Cloud Business                                                                      Grade Level: Mid-level

 

OUR COMPANY:

Layer3 is a fun and innovative place to work – a leader in Cloud, Security, Network and Datacenter solutions in Nigeria. We are one of the few companies in Africa to have attained all three global security standard certifications namely ISO 27001, ISO 27017 and PCI-DSS. We were listed by the London Stock Exchange Group'sCompanies to Inspire Africa 2019’ report in 2018 as well as, by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a great company with a generation of future leaders and a team of professionals that are changing the world.

Our positive work environment inspires all Layerons to live their dreams and be the best they can be. This coupled with our passion for excellence, world-class technology solutions and global partners, helps us fulfill our mission which is to make our customers’ businesses more successful.

JOB PURPOSE:

You will be responsible for designing, building, and testing the cloud infrastructure services components comprising the cloud infrastructure as well as providing level 3 support. Also responsible for working to make sure the underlying cloud infrastructure architecture and technical decisions support their cloud services, service tiers, and OLAs needed to meet business needs.

DUTIES AND RESPONSIBILITIES

1. Design and architect end to end validated solutions that represent real-world cloud provider implementations

2. Build validated solutions, as needed design and architect the solution stack and configure equipment to kick the project off

3. Function as the technical product expert for specific cloud provider solution areas

4. Work closely with the cloud business unit providing input on & formal review of product functional specifications prior to development, provide feedback on releases and feature implementations

5. Partner with the product management to successfully guide product design, implementation, release, testing, and maintenance

6. Work across business units to provide input to VMware product and engineering teams on cloud provider-specific product features and functional specifications prior to the development

7. Interact with Product Management and Product Engineering to become a technical expert on selected VMware technologies various teams to gather and shape requirements for presentations to senior-level leaders.

KEY SKILLS ACQUIRED

1. The Individual should have relevant and current VMware experience with vSphere, vCloud Director, NSX and vRealize Operations.

2. A strong understanding of IT automation, management, orchestration and cloud management platform capabilities driving IaaS, SaaS and PaaS is a plus.

QUALIFICATION AND EXPERIENCE

1. 3 - 5+ years of experience in technology-related areas including enterprise systems management and infrastructure (datacenter) architecture experience with a significant depth around designing, implementing, and managing critical business infrastructure.

2. Familiar with SaaS / PaaS / IaaS concepts and implementations

3. Hands-on experience with VMware Data Center Virtualization & Cloud Infrastructure products. (VMware Certification desirable)

4. Experience working with routers, switches, provisioning, firewalls and security is desired

5. Bachelor’s Degree or higher in Computer Science, Engineering, Mathematics, related field or equivalent

6. Ability to work in a collaborative and fast-paced environment

7. Self-motivated and able to deliver on projects after being given high-level objectives.

8. Must have a strong understanding and appreciation for the technical information needed to support the evaluation, selection and adoption of VMware virtualization technologies.

9. VMware Certified Professional (VCP) Certification or higher is desired

WORK CONDITIONS

1. On-call availability

2. Willingness and ability to travel if required and be away for long periods on project trips

NOTE: This job description is not intended to be all-inclusive.  Employee may perform other related duties negotiated to meet the ongoing needs of the organization.


Product Manager (Cloud)

Job Title: Product Manager (Cloud)                                                                              Location: Abuja/Lagos

Department: Business Development                                                                            Employment Type: Full Time

Reports To: Executive Director, Strategy & Business Development                        Grade Level: Experienced

 

OUR COMPANY:

 

Layer3 is a fun and innovative place to work – a leading ICT company in Nigeria. Recently listed by The London Stock Exchange Group’s ‘Companies to Inspire Africa 2019’ report and in 2018, was listed by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a generation of future leaders and a team of professionals that are changing the world.

Our positive work environment inspires all Layerons to live their dreams and be the best they can be. This coupled with our passion for excellence, world class technology solutions and global partners, help us fulfil our mission to make our customers’ businesses more successful.

JOB PURPOSE:

As Product Manager, you will truly straddle the strategy and execution of the product. You will be responsible for managing the evolution of your product across multiple dimensions (e.g., feature & functionality, cost, risk and support), working with key internal and external stakeholders. As such, you will conduct analyses of market trends, customer empathy, and internal and external data to define a differentiated product vision that delivers unique value. You will act as the primary point of contact for all aspects of the product related to business stakeholders, partners, and customers.

DUTIES AND RESPONSIBILITIES

1. Convert localized trends and requirements into product features.

2. Define the product strategy and roadmap

3. Work with OEMs and external third parties to review and develop opportunities for business

4. Be an expert with respect to the competition

5. Develop the core positioning and messaging for the product

6. Perform product presentations, demos and proof of value/concept to customers

7. Work with internal stakeholders to design solutions and proposals for customers

8. Provide pricing and pricing templates to meet revenue and profitability goals

9. Deliver a monthly/quarterly revenue forecast

10. Develop sales tools and collateral

11. Engage customers with Sales Team to close deals

12. Propose an overall budget to ensure success

13. Brief and train the sales force

14. Work with Marketing to develop press releases and newsletters for customers and the public

15. Work with Marketing to organize customer workshops, webinars and seminars

KEY SKILLS ACQUIRED

1. Demonstrated experience providing customer-driven solutions, support or service.

2. Specialized depth and/or breadth of expertise in own initiatives, line of business, and associated stakeholders.

3. Experience in cloud solutions, across multiple OEMs to solve business problems.

4. Adept ability to gather information and data in build, buy and partner options for solving customer problems.

5. Demonstrated experience deriving key insights and patterns from customer interviews and using that input to clarify problem statements.

6. Demonstrated experience navigating matrixed organizations and teams with proven success in leveraging the right people and resources at the right time for consistent and dependable delivery.

7. Proven success in building, developing, leading, and motivating teams, with or without direct reporting relationships.

8. Solid track record of taking end-to-end ownership and successfully delivering results in a fast-paced, dynamic environment.

9. Ability to think strategically and execute methodically.

8. Demonstrated experience overseeing roadmap strategy and definition, with a strong focus on KPIs and metrics.

MINIMUM QUALIFICATION AND EXPERIENCE

1. Bachelors or master’s degree in Computer Science or Engineering from a recognized Institution

2. Around 5 years of relevant experience

3. Minimum 2 years of working experience in a similar role

4. Experience in developing business requirements/solutions

5. Good to have experience working with agile team 

WORK CONDITIONS

1. On-call availability

2. Willingness and ability to travel and be away for long periods of time at a go

NOTE: This job description is not intended to be all-inclusive.  Employee may perform other related duties negotiated to meet the ongoing needs of the organization.


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