Unleash Your Potential At Layer3

At Layer3, people who share our pride and passion for creating their own success and do what it takes to build their skills and expertise find significant rewards. Sure, you may have to work long hours to get the job done, but you will be able to take ownership of your work. Empowerment and accountability are both core values that are shared from the Senior Executive levels of the Company and all throughout the organization.

Layer3 is a company where individual contributors can make a difference. Therefore, as a Layeron, you are part of a tight, solid team of committed and supportive colleagues and you’ll get the satisfaction of watching your efforts pay off. Layer3 is the right environment for people who care to challenge the status quo. Our competitive advantage is our people, and the energy, talent, and knowledge they bring to the Company.

If you want to become a Layeron send your CV to careers@layer3.com.ng and we will contact you if your qualification meets the description of any job opening

 

Head, Human Resources and Admin

 

Job Title: Head, Human Resources & Admin

Location: Abuja

Department: Human Resources

Employment Type: Full time

Reports To: Chief Executive Officer

Grade Level: Experienced

 

OUR COMPANY:

 

Layer3 is a fun and innovative place to work – a leader in Cloud, Security, Network and Data center solutions in Nigeria. We are one of the few companies in Africa to have attained all three global security standard certifications namely ISO 27001, ISO 27017 and PCI-DSS. We were listed by the London Stock Exchange Group’s ‘Companies to Inspire Africa 2019’ report in 2018 as well as, by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a great company with a generation of future leaders and a team of professionals that are changing the world.

 

Our positive work environment inspires all Layerons to live their dreams and be the best they can be. This coupled with our passion for excellence, world class technology solutions and global partners, help us fulfil our mission which is to make our customers’ businesses more successful.

 

JOB PURPOSE:

 

The Head, Human Resources & Administration is a dual role responsible for developing and executing the HR & Admin strategy to support the Layer3 vision and mission. Implementing Layer3’s HR and Admin strategy with the view of optimizing workforce management, enhance productivity and ensure alignment with the organizations business plan and strategic objectives. The incumbent will manage the HR unit and the Admin unit to achieve the desired business outcomes.

 

The role will also lead and direct the HR team to enable them to deliver a comprehensive HR service to the business; as well as lead and direct the Admin team to optimize the efficiency of the Admin unit.  He/She proactively advises on best practice for the HR and Administrative functions.

 

The role will lead, direct and manage the day-to-day Human Resources and Administrative activities for Layer3. He/She will provide oversight and guidance to the development and monitoring of processes in the HR unit; as well as oversee administrative functions.

 

Working closely with the entire team, Layer3 will create the industry leader in performance, customer and employee satisfaction making her an employer of choice.

 

 

DUTIES AND RESPONSIBILITIES

 

HR function:

  1. Lead and direct the Human Resource team to deliver a comprehensive HR service to the business.
  2. Employee Relations managing absence, disciplinaries, grievances, sickness etc. Measure employee satisfaction and identify areas that require improvement.
  3. Performance Management coaching managers on performance management issues and processes.
  4. Learning & Development providing guidance on development for managers and their teams.
  5. Training – Preparing and implementing the training and development agenda; identify areas that need attention and improvement.
  6. Recruitment & retention - managing talent and succession planning; taking overall responsibility for recruitment activity and campaigns.
  7. Reward, advice and support employees on company benefits.
  8. Policy & procedures implementation of new HR policies, procedures, and processes.
  9. In conjunction with relevant parties, ensure all HR policies and procedures are up to date in line with current employment law. Ensure line managers are up to date with changes to any policies.
  10. Working with senior managers, coaching them, and advising on all people issues.
  11. Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision-making skills.
  12. Crafting of business and people solutions.
  13. Crafting of innovative solutions that will make the work environment a fun, but conducive, place to be.
  14. Develop effective policies for the strategic development of the HR Unit.
  15. Managing HR budgets.

 

Admin function:

  1. Develop and implement new administrative systems and policies to optimize efficiency.
  2. Managing and liaising with the admin team to improve service excellence of all administrative unit tasks.
  3. Continuously seek ways to improve service delivery by establishing processes for all administrative tasks.
  4. Ensure that Layer3 processes and procedures are best practice compliant.
  5. Involvement in management discussions on the organization’s policies and strategic development.
  6. Manage Admin budgets
  7. Deliver strategic reports on administrative tasks to senior management.
  8. Ensure compliance with all regulatory authorities.

 

 

KEY SKILLS ACQUIRED

 

  1. Detailed understanding of HR functions and Admin functions
  2. Strategic planning skills
  3. Superb communication skills hone with business partnering/advisory roles.
  4. Examples of adding value as both an individual contributor and active team member.
  5. Experience of dealing with senior and sometimes challenging individuals.
  6. Ability to build rapport quickly with key members of the executive team.
  7. Planning, prioritizing, and organizing skills.
  8. Problem assessment and problem-solving skills for general office administration.
  9. Must be able to function in an environment with predominant young employees.
  10. Ability to represent the Human Resource & Admin function as part of the bigger business picture.
  11. Confident directing HR and advising managers on all aspects of people management and development.
  12. Strong understanding of Nigerian employment law.
  13. Coaching and leadership skills
  14. Willing to continuously update personal skills and knowledge

 

MINIMUM QUALIFICATION AND EXPERIENCE

 

  1. Minimum of a bachelor’s degree in any relevant discipline (an MBA will be an advantage)
  2. CIPM or CIPD or equivalent Professional qualification.
  3. Minimum of 10 years working experience in a senior HR Managerial role (ICT industry experience will be an added advantage).

 

PERSONAL ATTRIBUTES

 

  1. A HR professional, with the ability to deliver high employee satisfaction, appropriate development, and reward for individuals.
  2. An administrative expert with keen attention to details and highly organized.

 

WORK CONDITIONS

 

  1. On-call availability
  2. Willingness and ability to travel (if required).

 

NOTE: This job description is not intended to be all-inclusive.  Employee may perform other related duties negotiated to meet the ongoing needs of the organization.

 


Product Manager(Analytics)

 

Job Title: Product Manager (Analytics)

Location: Abuja

Department: Business Development

Employment Type: Full time

Reports To: Executive Director, Strategy & Business Development

Grade Level: Experienced

 

OUR COMPANY:

 

Layer3 is a fun and innovative place to work – a leading ICT company in Nigeria. Recently listed by The London Stock Exchange Group’s ‘Companies to Inspire Africa 2019’ report and in 2018, was listed by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a generation of future leaders and a team of professionals that are changing the world.

 

Our positive work environment inspires all Layerons to live their dreams and be the best they can be. This coupled with our passion for excellence, world class technology solutions and global partners, help us fulfil our mission to make our customers’ businesses more successful.

 

JOB PURPOSE:

 

As Product Manager, you will truly straddle the strategy and execution of the product. You will be responsible for managing the evolution of your product across multiple dimensions (e.g., feature & functionality, cost, risk and support), working with key internal and external stakeholders. As such, you will conduct analyses of market trends, customer empathy, and internal and external data to define a differentiated product vision that delivers unique value. You will act as the primary point of contact for all aspects of the product related to business stakeholders, partners, and customers.

 

DUTIES AND RESPONSIBILITIES

 

  1. Convert localized trends and requirements into product features.
  2. Define the product strategy and roadmap
  3. Work with OEMs and external third parties to review and develop opportunities for business
  4. Be an expert with respect to the competition
  5. Develop the core positioning and messaging for the product
  6. Perform product presentations, demos and proof of value/concept to customers
  7. Work with internal stakeholders to design solutions and proposals for customers
  8. Provide pricing and pricing templates to meet revenue and profitability goals
  9. Deliver a monthly/quarterly revenue forecast
  10. Develop sales tools and collateral
  11. Engage customers with Sales Team to close deals
  12. Propose an overall budget to ensure success
  13. Brief and train the sales force
  14. Work with Marketing to develop press releases and newsletters for customers and the public
  15. Work with Marketing to organize customer workshops, webinars and seminars

 

KEY SKILLS ACQUIRED

 

  1. Demonstrated experience providing customer-driven solutions, support or service.
  2. Specialized depth and/or breadth of expertise in own initiatives, line of business, and associated stakeholders.
  3. Experience in computing and storage solutions, across multiple OEMs to solve business problems.
  4. Adept ability to gather information and data in build, buy and partner options for solving customer problems.
  5. Demonstrated experience deriving key insights and patterns from customer interviews and using that input to clarify problem statements.
  6. Demonstrated experience navigating matrixed organizations and teams with proven success in leveraging the right people and resources at the right time for consistent and dependable delivery.
  7. Proven success in building, developing, leading, and motivating teams, with or without direct reporting relationships.
  8. Solid track record of taking end-to-end ownership and successfully delivering results in a fast-paced, dynamic environment.
  9. Ability to think strategically and execute methodically.
  10. Demonstrated experience overseeing roadmap strategy and definition, with a strong focus on KPIs and metrics.

 

MINIMUM QUALIFICATION AND EXPERIENCE

 

 

  1. Bachelors or master’s degree in Computer Science or Engineering from a recognized Institution
  2. Around 5 years of relevant experience
  3. Minimum 2 years of working experience in a similar role
  4. Experience in developing business requirements/solutions
  5. Good to have experience working with agile team

 

WORK CONDITIONS

 

  1. On-call availability
  2. Willingness and ability to travel and be away for long periods of time at a go

 

NOTE: This job description is not intended to be all-inclusive.  Employee may perform other related duties negotiated to meet the ongoing needs of the organization.

 


Key Account Manager

Job Title: Key Account Manager (KAM)                                                                             Location: Abuja/Lagos

Department: Sales                                                                                                                  Employment Type: Full Time

Reports To: Head of Sales                                                                                                     Job Grade: Mid-Level

 

JOB PURPOSE

The Key Account Manager is responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.  He/she will need a high level of an innovative and eager mind in order to research, propose, and sell services and respond effectively to clients’ queries.

The Key Account Manager will hold end-to-end process ownership of all Layer3 client’s life cycle from Prospecting, Acquiring, Conversion (closing the deal), Retention and Loyalty. He/she must be an energetic, detailed, and customer-focused person with the ability to prioritize work, liaise with team members, and work as an individual to achieve targets and complete goals. The primary objective is to develop strategic partnerships with key account decision-makers to drive revenue and position Layer3 for larger wins in the future.

DUTIES AND RESPONSIBILITIES

1. Focusing on growing and developing existing clients, together with generating new business.

2. Develop, penetrate and maintain relationships with key decision-makers at existing key accounts through regular planned contact

3. Meet and exceed yearly sales targets.

4. Develop a solid understanding of all unique purchasing/sourcing processes, procedures and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.

5. Analyze customer needs and identify product solutions to fit needs, desires and budget.

6. Search for new clients and create a database of prospects that will benefit from company products or services and maximize customer potential in designated regions.

7. Playing an integral role in new business pitches and hold responsibility for the effective onboarding of new clients.

8. Write business plans for all current and opportunity tender business.

9. Develop long-term relationships with customers

10. Manage and interpret customer requirements - speaking with clients to understand, anticipate and meet their needs;

11. Calculate and issue client quotations;

12. Negotiate tender and contract terms to meet both client and company needs;

13. Administer client accounts;

14. Analyzing costs and sales

15. Record and maintain client contact data

16. You will act as the key interface between the customer and all relevant divisions

KEY SKILLS REQUIRED

1. Strong account management and relationship-building skills.

2. Experience of managing major national accounts.

3. Highly self-motivated.

4. A solid sales background;

5. Ability to research and quickly disseminate information

6. Excellent customer service skills

7. Excellent skills in business and report writing

8. Excellent communicator

9. Sound judgment and good business sense

10. Team working ability

11. The ability to build relationships with clients quickly

12. Analytical and problem-solving skills

13. Resilience and tenacity

14. Independence

QUALIFICATIONS & EXPERIENCE

1. University Degree or its equivalent, preferably in Computer/Electrical/Electronics Engineering or Computer Science is required

2. Three or more years field sales and amount management professional experience with an ICT Solutions Provider

3. Relevant experience in the sale of IT services with knowledge of solutions from Juniper Networks, Blue Coat, F5, Cisco and VMware will be an added advantage

PERFORMANCE INDICATORS

1. Input data regarding quotations and sales into ERP software (with 0% error rate)

2. Prepare weekly reports and track sales projections

3. Prepare monthly sales report 

4. Provides quarterly sales figure to determine budget projections

5. Provide reports on new clients demanding for the company’s products

6. Organize and plan work to meet deadlines

7. Establish and maintain working relationships with colleagues, staff in other departments, and members of the public.

WORK CONDITIONS

1. On-call availability

2. Willingness and ability to travel and be away for long periods of time at a go

NOTE: This job description is not intended to be all-inclusive.  Employees may perform other related duties negotiated to meet the ongoing needs of the organization.


Product Manager (Computing & Storage)

Job Title: Product Manager (Computing & Storage)                                                             Location: Abuja/Lagos

Department: Business Development                                                                                         Employment Type: Full time

Reports To: Executive Director, Strategy & Business Development                                     Grade Level: Experienced

 

OUR COMPANY:

Layer3 is a fun and innovative place to work – a leading ICT company in Nigeria. Recently listed by The London Stock Exchange Group’s ‘Companies to Inspire Africa 2019’ report and in 2018, was listed by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a generation of future leaders and a team of professionals that are changing the world.

Our positive work environment inspires all Layerons to live their dreams and be the best they can be. This coupled with our passion for excellence, world-class technology solutions, and global partners, helps us fulfill our mission to make our customers’ businesses more successful.

JOB PURPOSE:

As Product Manager, you will truly straddle the strategy and execution of the product. You will be responsible for managing the evolution of your product across multiple dimensions (e.g., feature & functionality, cost, risk, and support), working with key internal and external stakeholders. As such, you will conduct analyses of market trends, customer empathy, and internal and external data to define a differentiated product vision that delivers unique value. You will act as the primary point of contact for all aspects of the product related to business stakeholders, partners, and customers.

DUTIES AND RESPONSIBILITIES

1. Convert localized trends and requirements into product features.

2. Define the product strategy and roadmap

3. Work with OEMs and external third parties to review and develop opportunities for business

4. Be an expert with respect to the competition

5. Develop the core positioning and messaging for the product

6. Perform product presentations, demos, and proof of value/concept to customers

7. Work with internal stakeholders to design solutions and proposals for customers

8. Provide pricing and pricing templates to meet revenue and profitability goals

9. Deliver a monthly/quarterly revenue forecast

10. Develop sales tools and collateral

11. Engage customers with Sales Team to close deals

12. Propose an overall budget to ensure success

13. Brief and train the sales force

14. Work with Marketing to develop press releases and newsletters for customers and the public

15. Work with Marketing to organize customer workshops, webinars and seminars

KEY SKILLS ACQUIRED

1. Demonstrated experience providing customer-driven solutions, support or service.

2. Specialized depth and/or breadth of expertise in own initiatives, line of business, and associated stakeholders.

3. Experience in computing and storage solutions, across multiple OEMs to solve business problems.

4. Adept ability to gather information and data in build, buy and partner options for solving customer problems.

5. Demonstrated experience deriving key insights and patterns from customer interviews and using that input to clarify problem statements.

6. Demonstrated experience navigating matrixed organizations and teams with proven success in leveraging the right people and resources at the right time for consistent and dependable delivery.

7. Proven success in building, developing, leading, and motivating teams, with or without direct reporting relationships.

8. Solid track record of taking end-to-end ownership and successfully delivering results in a fast-paced, dynamic environment.

9. Ability to think strategically and execute methodically.

10. Demonstrated experience overseeing roadmap strategy and definition, with a strong focus on KPIs and metrics.

MINIMUM QUALIFICATION AND EXPERIENCE

1. Bachelors or master’s degree in Computer Science or Engineering from a recognized Institution

2. Around 5 years of relevant experience

3. Minimum 2 years of working experience in a similar role

4. Experience in developing business requirements/solutions

5. Good to have experience working with an agile team

WORK CONDITIONS

1. On-call availability

2. Willingness and ability to travel and be away for long periods of time at a go

NOTE: This job description is not intended to be all-inclusive.  Employees may perform other related duties negotiated to meet the ongoing needs of the organization.


Cloud Infrastructure Engineer

Job Title: Cloud Infrastructure Engineer                                                                  Location: Lagos

Department: Cloud Business Unit                                                                             Employment Type: Full time

Reports To: Manager, Cloud Business                                                                      Grade Level: Mid-level

 

OUR COMPANY:

Layer3 is a fun and innovative place to work – a leader in Cloud, Security, Network and Datacenter solutions in Nigeria. We are one of the few companies in Africa to have attained all three global security standard certifications namely ISO 27001, ISO 27017 and PCI-DSS. We were listed by the London Stock Exchange Group'sCompanies to Inspire Africa 2019’ report in 2018 as well as, by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a great company with a generation of future leaders and a team of professionals that are changing the world.

Our positive work environment inspires all Layerons to live their dreams and be the best they can be. This coupled with our passion for excellence, world-class technology solutions and global partners, helps us fulfill our mission which is to make our customers’ businesses more successful.

JOB PURPOSE:

You will be responsible for designing, building, and testing the cloud infrastructure services components comprising the cloud infrastructure as well as providing level 3 support. Also responsible for working to make sure the underlying cloud infrastructure architecture and technical decisions support their cloud services, service tiers, and OLAs needed to meet business needs.

DUTIES AND RESPONSIBILITIES

1. Design and architect end to end validated solutions that represent real-world cloud provider implementations

2. Build validated solutions, as needed design and architect the solution stack and configure equipment to kick the project off

3. Function as the technical product expert for specific cloud provider solution areas

4. Work closely with the cloud business unit providing input on & formal review of product functional specifications prior to development, provide feedback on releases and feature implementations

5. Partner with the product management to successfully guide product design, implementation, release, testing, and maintenance

6. Work across business units to provide input to VMware product and engineering teams on cloud provider-specific product features and functional specifications prior to the development

7. Interact with Product Management and Product Engineering to become a technical expert on selected VMware technologies various teams to gather and shape requirements for presentations to senior-level leaders.

KEY SKILLS ACQUIRED

1. The Individual should have relevant and current VMware experience with vSphere, vCloud Director, NSX and vRealize Operations.

2. A strong understanding of IT automation, management, orchestration and cloud management platform capabilities driving IaaS, SaaS and PaaS is a plus.

QUALIFICATION AND EXPERIENCE

1. 3 - 5+ years of experience in technology-related areas including enterprise systems management and infrastructure (datacenter) architecture experience with a significant depth around designing, implementing, and managing critical business infrastructure.

2. Familiar with SaaS / PaaS / IaaS concepts and implementations

3. Hands-on experience with VMware Data Center Virtualization & Cloud Infrastructure products. (VMware Certification desirable)

4. Experience working with routers, switches, provisioning, firewalls and security is desired

5. Bachelor’s Degree or higher in Computer Science, Engineering, Mathematics, related field or equivalent

6. Ability to work in a collaborative and fast-paced environment

7. Self-motivated and able to deliver on projects after being given high-level objectives.

8. Must have a strong understanding and appreciation for the technical information needed to support the evaluation, selection and adoption of VMware virtualization technologies.

9. VMware Certified Professional (VCP) Certification or higher is desired

WORK CONDITIONS

1. On-call availability

2. Willingness and ability to travel if required and be away for long periods on project trips

NOTE: This job description is not intended to be all-inclusive.  Employee may perform other related duties negotiated to meet the ongoing needs of the organization.


Chief Sales Officer (CSO)

Job Title: Chief Sales Officer (CSO)                                                                                Location: Lagos

Department: Business Development                                                                             Employment Type: Full Time

Reports To: Executive Director, Strategy & Business Development                         Grade Level: Experienced

 

OUR COMPANY:

Layer3 is a fun and innovative place to work – a leader in Cloud, Security, Network and Data center solutions in Nigeria. We are one of the few companies in Africa to have attained all three global security standard certifications namely ISO 27001, ISO 27017 and PCI-DSS. We were listed by the London Stock Exchange Group’s ‘Companies to Inspire Africa 2019’ report in 2018 as well as, by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a great company with a generation of future leaders and a team of professionals that are changing the world.

Our positive work environment inspires all Layerons to live their dreams and be the best they can be. This coupled with our passion for excellence, world class technology solutions and global partners, help us fulfil our mission which is to make our customers’ businesses more successful.

JOB PURPOSE:

The Chief Sales Officer is primarily concerned with ensuring the integrated commercial success of Layer3. The successful candidate will be responsible for leading the company to meet growth and sales revenue targets. The incumbent must combine technical knowledge of the relevant field with strong marketing and business development skills. The role supervises Layer3’s Sales, Product management and Marketing Units.

In order to support our client's diverse businesses, Layer3 delivers world-class solutions that meet our client's technology needs. You will be responsible for the commercial outcomes and the development of Layer3 taking ownership of the customers and the customer interface with the product or service offering, making sure that all functions of the organization are aligned to meet its strategic commercial objectives. You will handle all activities relating to marketing, sales, product development and customer service to drive business growth and market share.

You will be responsible for securing short and long-term profitable business for Layer3 through proactive business development and management of Layer3 resources based on fundamental understanding of our customers’ business, operations, and objectives. You will also be expected to act with strong authority and accountability to develop the business relation and actively contribute to making customers successful.

DUTIES AND RESPONSIBILITIES

The role objectives are:

1. Team management and performance Reporting as well as financial budgeting

2. Maximize customer relationship, build loyalty and eliminate customer churn.

3. Develop long term business.

4. Generate high value profitability sales.

5. Lead & develop high performing sales teams.

6. Ensure quality & profitability in delivery.

7. Penetrate new markets and new customer segments.

Other duties include:

8. Lead and direct the Sales and Product Development team in line with the company strategy to expand Layer3 product/services within the designated region.

9. Overseeing and reporting team activities with keen supervision.

10. Driving all aspects of sales activities and strategies for the company.

11. Responsible for developing, managing, and implementing a commercial business plan to achieve projected sales and profitability through the generation of new business from existing and new customers.

12. Responsible for managing and retaining existing customer relationships and contracts in partnership with management and sales teams.

13. Actively develop client relationships at a senior level and be responsible for delivering services that meet the market requirements and offering smart solutions to secure new business.

14. Developing and maintaining a valid, healthy team pipeline. Growing individual employees into effective and knowledgeable Solution Sales Professionals and Technology Solution Professionals who are motivated and committed to their customers and internal teams.

15. Managing a team of Solution Sales and Product Specialists in providing technical support and guidance to our customers. This includes providing and managing customers, where required, solution design sessions and proof-of-concepts (POCs).

16. Developing a resource allocation strategy that enables effective opportunity engagement.

17. Participating in Business Review meetings with key clients.

18. Provide leadership, guidance and support to the sales, product and marketing team; train and motivate staff; develop appropriate succession plans.

19. Hiring qualified individuals with high potential to succeed.

20. Growing and maintaining healthy customer relationships.

MINIMUM QUALIFICATION AND EXPERIENCE

1. Solid knowledge of performance reporting and financial/budgeting processes

2. Professional training - Sales and partner management, complex sales training, sales methodologies, broad evangelism through events (presentation skills), effective marketing tactics, negotiation, financial analysis, business process management and automation.

3. Sales - previous experience leading technical and non-technical sales teams with quotas/targets

4. People - people management and professional skills development of employees; hiring, development and attrition experience with teams; readiness and career plan development.

5. Organization - experience in successfully implementing new organization models including change management aspects.

6. Understanding and knowledge of various Layer3’s OEM partners and competitor products is a big plus.

7. Leadership skills, particularly as they relate to managing strategic issues such as revenue growth, competitive challenges, technology trends and other issues impacting Layer3 and customers.

8. Ability to engage at C-level.

9. Continued progress in cultural shift (humility, stewardship, customer satisfaction and an entrepreneurial mindset).

10. Combination of business acumen expertise and technology knowledge to understand how customer business issues impact their IT environments.

11. Coaching direct reports in pipeline management, opportunity management, and planning.

12. Facilitating/encouraging cross-team account and resource planning.

13. Hiring high potential employees who align with current requirements and can grow into future requirements and roles.

MINIMUM QUALIFICATION AND EXPERIENCE

1. Bachelor’s degree in Computer/Electronics/Communications Engineering, Business Administration or Computer Science (MBA preferred)

2. Minimum 10 years’ experience in an Executive Commercial Management position in the IT Industry

3. An extensive track record in Sales within the IT business

4. Experience working in the African market.

5. In-depth understanding of market research methods and analysis

6. Commercial awareness partnered with a strategic mindset.

7. Excellent organizational and leadership skills

WORK CONDITIONS

1. On-call availability

2. Willingness and ability to travel as required.

NOTE: This job description is not intended to be all-inclusive.  Employee may perform other related duties negotiated to meet the ongoing needs of the organization.


Product Manager (Cloud)

Job Title: Product Manager (Cloud)                                                                              Location: Abuja/Lagos

Department: Business Development                                                                            Employment Type: Full Time

Reports To: Executive Director, Strategy & Business Development                        Grade Level: Experienced

 

OUR COMPANY:

 

Layer3 is a fun and innovative place to work – a leading ICT company in Nigeria. Recently listed by The London Stock Exchange Group’s ‘Companies to Inspire Africa 2019’ report and in 2018, was listed by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a generation of future leaders and a team of professionals that are changing the world.

Our positive work environment inspires all Layerons to live their dreams and be the best they can be. This coupled with our passion for excellence, world class technology solutions and global partners, help us fulfil our mission to make our customers’ businesses more successful.

JOB PURPOSE:

As Product Manager, you will truly straddle the strategy and execution of the product. You will be responsible for managing the evolution of your product across multiple dimensions (e.g., feature & functionality, cost, risk and support), working with key internal and external stakeholders. As such, you will conduct analyses of market trends, customer empathy, and internal and external data to define a differentiated product vision that delivers unique value. You will act as the primary point of contact for all aspects of the product related to business stakeholders, partners, and customers.

DUTIES AND RESPONSIBILITIES

1. Convert localized trends and requirements into product features.

2. Define the product strategy and roadmap

3. Work with OEMs and external third parties to review and develop opportunities for business

4. Be an expert with respect to the competition

5. Develop the core positioning and messaging for the product

6. Perform product presentations, demos and proof of value/concept to customers

7. Work with internal stakeholders to design solutions and proposals for customers

8. Provide pricing and pricing templates to meet revenue and profitability goals

9. Deliver a monthly/quarterly revenue forecast

10. Develop sales tools and collateral

11. Engage customers with Sales Team to close deals

12. Propose an overall budget to ensure success

13. Brief and train the sales force

14. Work with Marketing to develop press releases and newsletters for customers and the public

15. Work with Marketing to organize customer workshops, webinars and seminars

KEY SKILLS ACQUIRED

1. Demonstrated experience providing customer-driven solutions, support or service.

2. Specialized depth and/or breadth of expertise in own initiatives, line of business, and associated stakeholders.

3. Experience in cloud solutions, across multiple OEMs to solve business problems.

4. Adept ability to gather information and data in build, buy and partner options for solving customer problems.

5. Demonstrated experience deriving key insights and patterns from customer interviews and using that input to clarify problem statements.

6. Demonstrated experience navigating matrixed organizations and teams with proven success in leveraging the right people and resources at the right time for consistent and dependable delivery.

7. Proven success in building, developing, leading, and motivating teams, with or without direct reporting relationships.

8. Solid track record of taking end-to-end ownership and successfully delivering results in a fast-paced, dynamic environment.

9. Ability to think strategically and execute methodically.

8. Demonstrated experience overseeing roadmap strategy and definition, with a strong focus on KPIs and metrics.

MINIMUM QUALIFICATION AND EXPERIENCE

1. Bachelors or master’s degree in Computer Science or Engineering from a recognized Institution

2. Around 5 years of relevant experience

3. Minimum 2 years of working experience in a similar role

4. Experience in developing business requirements/solutions

5. Good to have experience working with agile team 

WORK CONDITIONS

1. On-call availability

2. Willingness and ability to travel and be away for long periods of time at a go

NOTE: This job description is not intended to be all-inclusive.  Employee may perform other related duties negotiated to meet the ongoing needs of the organization.


HR Business Partner

Job Title: HR Business Partner                                                                                 Location: Lagos

Department: HR Unit                                                                                                 Employment Type: Full time

Reports To: Head, HR & Admin                                                                                Grade Level: Mid-level

 

OUR COMPANY:

Layer3 is a fun and innovative place to work – a leading ICT company in Nigeria. Recently listed by The London Stock Exchange Group’s ‘Companies to Inspire Africa 2019’ report and in 2018, was listed by Jobberman as one of the Top ICT companies to work for in Nigeria. We have a superb work culture with strong values. We are passionate about building a generation of future leaders and a team of professionals that are changing the world.

Our positive work environment inspires all Layerons to live their dreams and be the best they can be. This, coupled with our passion for excellence, world class technology solutions and global partners, help us fulfil our mission to make our customers’ businesses more successful.

JOB PURPOSE:

In this position, the HR Business Partner plays the vital role of providing support on a wide range of strategic and operational HR issues. You will work closely with leaders and team members of Layer3 to foster a vibrant, friendly work environment that promotes strong collaboration, innovation, high performance, and continuous learning.                                                                                           

Your role will also involve supporting the Head HR with technical skills providing HR solutions or initiatives that will improve the company-wide Learning and Development experience; as well as performance management.

DUTIES AND RESPONSIBILITIES

Support the development and execution of strategy and plans from an HR perspective for the delivery of core HR services.

1. Serves as a liaison between the Lagos employees and HR to understand business priorities and assess needs in staffing, organization design, performance management,     change management, employee relations, talent management and career development etc.        

2. Recommends HR solutions, drives initiatives, implements new processes or tools in support of business priorities, project operations and overall team engagement.

3. Map out training plans and schedules, designing and developing training programs (outsourced or in-house) for corporate, HR training and more.

4. Choose appropriate training methods per case (virtual, simulated, mentoring, on the job training, professional development etc)

5. Support the design and monitor Performance Management to enable employees and teams understand the goals of Layer3 and identify how individual and team outputs contribute to the achievement of Layer3’s objectives.

6. Manage and coordinate organization-wide efforts to ensure that performance management and performance improvement programs are developed and managed using a data-driven approach that sets priorities for improvements in line with on-going strategic imperatives.

7. Support with implementing recruitment plans and strategies designed to fulfil the company staffing needs.

8. Use and analyse People data generated by the HR Operations to help the business make informed people decisions.

9. Liaise with managers and employees on appropriate guidance channels and act as a point of escalation for key HR matters or issues that arise.

10. Develop and maintain cordial relationships with all Layer3 employees. Providing HR support on all employee matters to Lagos employees.

KEY SKILLS ACQUIRED

1. Champions and promotes HR initiatives across the teams

2. Excellent interpersonal, listening and communication skills (verbal and written)

3. Strong work ethics, able to handle confidential information sensitively and with integrity

4. Good planning, organization, analytical and problem-solving skills

5. Fast learner, proactive, agility to function in a fast-changing innovative environment

MINIMUM QUALIFICATION AND EXPERIENCE

1. Bachelor’s degree in Business, Human Resources, Humanities, or related disciplines

2. At least 2 years’ work experience in a HR Business Partner role will be an added advantage

3. A professional qualification like CIPM, CIPD or SHRM and IT Industry sector practice is desired

WORK CONDITIONS

1. On-call availability

2. Willingness and ability to travel if required

NOTE: This job description is not intended to be all-inclusive.  Employee may perform other related duties negotiated to meet the ongoing needs of the organization.


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